Your data may be used by Mark Swinford Photography to advise you of products, services and special promotions. We may contact you by post, telephone, SMS text or email.
1 / PAYMENT
We gladly accept all major international debit or credit cards, including Visa, MasterCard and American Express which will all securely processed through Sagepay.
All payments ARe handled Through Our Infusionsoft CRM system and Sagepay which uses a SSL Certificate to Secure all personal payment information
**NB: buyers are responsible for any and all duties and customs charges that may be incurred.**
2 / SHIPPING TIME
Once payment is made, email confirmation of receipt of the order will be sent directly to you from Saloukee HQ. Once you have received this, the product will be made within 7 working days.
Standard Delivery Times (UK – First Class signed for | Europe/ROW – Royal Mail First Class)
UK: 2-5 working days
Europe: 5-10 working days
3 / SHIPPMENT
Once your item is shipped, you will receive a further email from us notifying you of shippment.
**NB: For last minute gifts – please email firstname.lastname@example.org directly (with your order reference) and we will do our best to process the order in time for when you need the item.
4 / REFUNDS & EXCHANGES
“As all our products are bespoke to clients we cannot accept returns but if they are incorrect or faulty, we will replace them ensuring our clients are 100% satisifield”
Refundable Reservation Fee
Refundable Reservation Fee
Portraits Sessions – £20
Make-Overs & Boudoir Sessions – £50
At the time of booking we ask you to pay a £20 / £50 fully refundable reservation fee, which will be refunded at the viewing presentation providing no appointments have been broken or cancelled within less than 5 working days (as we cannot refill the diary at such short notice)
If for any reason you cannot give us five working days notice (and we fail to resell your slot) it is our normal business practice to keep your reservation fee, to help recover some of our costs. Naturally we’ll take all possible steps to resell your appointment slot but it’s not guaranteed to happen, that’s only fair isn’t it?
All goods remain the property of Mark Swinford Photography until they are paid for in full.
£115 Promotional Vouchers – Terms & Conditions
- Voucher valid for two months from date of issue.
- Voucher cannot be used in conjunction with any other offer or voucher and is not redeemable for cash or any other goods and may only be used as described.
- Voucher may not be used to purchase images from a previous session.
- Voucher is not transferable.
- Voucher is for a full family photography session.
- All family members, ie your complete family unit must attend the session for the voucher to be valid, at individual studios’ discretion.
- Session valued at £50.
- 7″ x 5″ Framed image valued at £65.
- You may use the value of the 7″ x 5″ against the cost of a larger framed image.
- One voucher per family unit per year.
Information we may collect from you
We may collect and process the following data about you:
Information that you provide by filling in forms on our site www.markswinford.co.uk (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services.
Once you choose to provide us with personal information, you can be assured it will be used only to support your relationship with us. We take seriously the trust you place in us and will not sell, rent or lease your personal information to others.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of transactions you carry out through our site and of the fulfilment of your orders.
Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.