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Knowledge Bank

Location – Where We Are

This is a question we get asked many times, so here is the answer…

Our studio is based in Horsforth, which is in the north west of Leeds. You’ll be pleased to hear that finding us couldn’t be easier and we even have our own free parking.

If you’re lucky enough to have your own transport (or a chauffeur!), simply pop our postcode into your SatNav and let them do all the work. Keep a look out for us: we’re just off the roundabout on Station Road and next to the Queen’s Arms pub. We’re really easy to spot being just on the corner, with our bright Mark Swinford sign and welcoming window display.

We are aware that travelling via public transport can be a little stressful at times but have no fear! We have a bus stop directly opposite our front door, with multiple, regular services from Leeds City Centre. The 97 and 50A are the quickest routes in from the city, both can be caught on the Headrow and take roughly 30 minutes, though please do allow a little extra time – just in case. If you want a few more details about the bus routes or if you’re visiting from out of town, check out www.wymetro.com and take advantage of their stress-free journey planner with up to date schedules and timings.

If the bus isn’t for you, we are also just a few minutes walk from Horsforth train station, with regular services to and from Leeds, and from there you can link to anywhere! For a full list of train times, you can visit www.thetrainline.com to plan your journey and book tickets.

If all else fails, we even have a local airport (though I’m sure you can find a sunnier destination than Horsforth!) – keep an eye out for the planes flying over!

And remember, if you do come across any issues finding us, just pick up the phone, give us a call, 0113 259 1161 and we’ll be happy to direct you! We look forward to your arrival!

Why Refundable Booking Deposits?

Why photography studios charge a refundable deposit with bookings.

This is a question that gets asked many times and sometimes can frustrate people when booking sessions and appointments with a photographic studio.

I’ll do my best to explain why photographic studios ask for a refundable deposit, and what you need to do to make sure you get your deposit back.

 

The deposit required to reserve time in our diary is:

£20 for family, baby and children’s portraits (1-hour commitment)

£30 for Boudoirs, Makeovers and Mini Model Makeovers ( 2-3 hours commitment)

We ask for a minimum of 7 days notice to change a session or viewing presentation wherever possible so we can offer that time to someone else.

If you give us less than 72 hours notice, we will be unable to refill that slot in our diaries, and you will lose your deposit. We hope you agree this is only fair and decent.

As long as you attend your appointment your deposit will be fully refunded to you at your viewing presentation. It is purely so we can plan ahead, have the right people ready for the appointment and give the best experience possible.

 

When the client makes a booking into the diary, the studio will dedicate the people & resources required to those times to make sure the clients experience is perfect.

Diaries are usually booked several weeks in advance. This represents a huge commitment to time, staff resources and equipment/studio space that is required for that appointment. Sadly if someone fails to attend that slot or cancels without giving much notice it is impossible to re-fill that time in the diary.

Any appointments that do not take place are times that someone else would have loved to attend and have their images created or viewed so please be mindful of them and help us offer them an excellent service too.

Thank You.