Why photography studios charge a refundable deposit with bookings.
This is a question that gets asked many times and sometimes can frustrate people when booking sessions and appointments with a photographic studio.
I’ll do my best to explain why photographic studios ask for a refundable deposit, and what you need to do to make sure you get your deposit back.
The deposit required to reserve time in our diary is:
£20 for family, baby and children’s portraits (1-hour commitment)
£30 for Boudoirs, Makeovers and Mini Model Makeovers ( 2-3 hours commitment)
We ask for a minimum of 7 days notice to change a session or viewing presentation wherever possible so we can offer that time to someone else.
If you give us less than 72 hours notice, we will be unable to refill that slot in our diaries, and you will lose your deposit. We hope you agree this is only fair and decent.
As long as you attend your appointment your deposit will be fully refunded to you at your viewing presentation. It is purely so we can plan ahead, have the right people ready for the appointment and give the best experience possible.
When the client makes a booking into the diary, the studio will dedicate the people & resources required to those times to make sure the clients experience is perfect.
Diaries are usually booked several weeks in advance. This represents a huge commitment to time, staff resources and equipment/studio space that is required for that appointment. Sadly if someone fails to attend that slot or cancels without giving much notice it is impossible to re-fill that time in the diary.
Any appointments that do not take place are times that someone else would have loved to attend and have their images created or viewed so please be mindful of them and help us offer them an excellent service too.